Privacy Policy for Yo-WiFi
Effective Date: 1st November, 2024
Yo-WiFi values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, mobile applications, and other services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, delivery address, and payment details.
Transaction Data
- Details about purchases, order history, and payment methods.
Technical Information
- IP address, browser type, operating system, and device details.
Usage Data
- Information on how you interact with our website and services, including navigation patterns and engagement metrics.
2. How We Use Your Information
We use your information to:
- Fulfill Orders: Process payments, deliver products, and manage customer interactions.
- Customer Support: Address inquiries, process returns, and handle complaints.
- Improve Services: Enhance our website, improve product offerings, and ensure a better user experience.
- Marketing: Send promotions, updates, and newsletters (only if you opt-in).
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third parties such as delivery services, payment processors, and IT support providers to facilitate transactions and services.
- Legal Requirements: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Yo-WiFi does not sell your personal data to third parties.
4. Data Security
We employ robust security measures to protect your information, including encryption, secure payment gateways, and access controls. While we strive to safeguard your data, no system is 100% secure, and we encourage you to take precautions to protect your account information.
5. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request deletion of your data, subject to legal and operational constraints.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at support@yo-wifi.xpolite.com.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, including:
- Essential Cookies: Necessary for site functionality.
- Analytics Cookies: To analyze site usage and improve performance.
You can control cookies through your browser settings. Note that disabling cookies may impact site functionality.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Changes to the Privacy Policy
Yo-WiFi reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website, and we encourage you to review this policy periodically.
9. Contact Us
For questions or concerns about this Privacy Policy or our data practices, reach out to us at:
- Phone: 188
- Email: support@yo-wifi.xpolite.com